SO10230 - Support Tool File Menu
Description:
Overview of the File menu in the Support Tool.
Links:
Support Tool Installation Menu
Support Tool Database Menu
Support Tool Registry Menu
Support Tool Internet Menu
Support Tool Miscellaneous Menu
  1. Click on Start, All Programs, TaxWorks 2008, and select Support Tool (figure 1).


    2. (figure 1)

  2. This will open the Support Tool (figure 2).


    3. (figure 2)

  1. Repair Client File – This tool is used to remove possible corruption from a client (*.clt) file.

  2. View Zip Files – Selecting this option will open a text file showing the installed version of each system as well as the upgrade server version (figure 3).


    3. (figure 3)

  3. Check Administrator Rights – Selecting this will verify if the current Windows user has been give administrative rights (figure 4).


    4. (figure 4)

  4. Set File to Read/Write – Selecting this will open up a window to browse for a particular file (figure 5).


    5. (figure 5)

    • A message will appear confirming the file was set with Read/Write permissions (figure 6).


    (figure 6)

  5. Set Directory to Read/Write – Select this option to set an entire directory with Read/Write permissions (figure 7).


    6. (figure 7)

    • A message will appear confirming the directory was set with Read/Write permissions (figure 8).


    (figure 8)

  6. Exit – Selecting this option will close the support tool.