SO10233 - Support Tool Miscellaneous Menu

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Description:
Overview of the Miscellaneous menu in the Support Tool.

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Links:
Support Tool File Menu
Support Tool Database Menu
Support Tool Registry Menu
Support Tool Installation Menu
Support Tool Internet Menu

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1. Click on Start, All Programs, TaxWorks 2008, and select Support Tool (figure 1).

(figure 1)
2. Click on the Misc menu (figure 2).

(figure 2)

Refer to figure 2 above for items a through f.

1. Unpack Custom Letters – This option will download any uploaded Custom Letters. You must enter in the 7-digit account number that the Custom Letters were uploaded from and click OK (figure 3).

(figure 3)
2. Unpack Invoice Settings – This option will download any uploaded Invoice Settings. You must enter in the 7-digit account number that the Invoice Settings were uploaded from and click OK (figure 4).

(figure 4)
3. Unpack Distribution Sets – This option will download any uploaded Distribution Sets. You must enter in the 7-digit account number that the Distribution Sets were uploaded from and click OK (figure 5).

(figure 5)
4. Clear Printer Device Settings – This options will clear all Printer settings.
5. Enable Special Duplex Printing – This will enable you to duplex print (both sides of the page) if your printer has this capability (figure 6).

(figure 6)

• Select the appropriate printer driver and then click on the Printers... button (figure 7).

(figure 7)
• The Printers and Faxes window will open, right click on the appropriate printer, and select Properties (figure 8).

(figure 8)
• Click on the Device Settings tab and make sure the Duplex Unit is installed (figure 9).

(figure 9)
• Click Printer Configured (figure 10).

(figure 10)
• Open the Printer you set duplexing on and manually set it back to the way you had it before step 2.

6. Disable Special Printing Duplex Mode – This will disable special printing duplex mode (figure 11).

(figure 11)